If you experience any cable errors or issues with sizing your cable, please check:
- There are no invalid fields (usually these will be shown in red)
- There is nothing obviously wrong with the input data you are using
If the above does not solve your issue, please feel free to open a support ticket and our support team will look into the issue.
SIR Number - when opening a support ticket please provide as much information as possible and screenshots if helpful. At the bottom of each cable, edit page is a SIR number. If you can provide this number, our support team will be able to find your cable and provide a faster response.